Ticket Policies

Fees: A processing fee of $2.00 will be added to each phone and internet
order.

Delivery: There are three delivery options.

• Print at Home: Ticket(s) will be emailed to you. Print the ticket(s) at home and present directly to ushers for seating.
• Will Call: Ticket(s) will be held at the event under your last name. The Will Call table opens 90 minutes before the performance.
• Mailing through USPS: Ticket(s) are mailed approximately 10 days before each event. If ticket(s) are not received within 48 hours of the performance, please call 651.225.4340.*

*Orders placed the week of a performance are available for Will Call or Print at Home options only.

Refunds/Exchanges: ALL SALES ARE FINAL. No refunds will be given. Exchanges must be made at least 48 hours before a performance, tickets subject to availability. Non-members will be charged $5 per order exchange. Unused tickets may be mailed or turned in for a tax-deductible donation receipt. Will Call tickets that have not been claimed at the start of the performance may be released for re-sale. In the unlikely event of a cancellation do not discard your ticket; ticket-holders will be contacted with information about available ticketing options.

Accessibility

The Rose Ensemble is committed to ensuring equal access for all of our patrons. Every effort is made to ensure that the venues where we perform are wheelchair accessible. Any exceptions are noted in the venue descriptions. Accessible seating can be selected during the purchasing process online or by phone. Large print or Braille programs, American Sign Language interpretation, and Audio Description are available upon request with a minimum of 14 days advance notice for each performance. Requests should be made by contacting us online or at 651.225.4340.

Special Offers and Discounts

One discount per order; only for purchases made at-door or by phone. Discounts cannot be applied retroactively.

• Bring a Friend!: Buy 2 or more regularly priced tickets to select concerts and receive an extra ticket free! Tickets must be purchased over the phone or at the door. Look for the symbol to the left for eligible shows.
   
• Students/Educators/Seniors: Receive $3 off each regularly priced ticket! Applies to seniors age 65+ and students/educators with valid school id. Children age 10 and under are free.
   
• Group Discount: Parties of 8 or more receive $3 off each regularly priced ticket. Advance orders only.
   
• MPR Members: Minnesota Public Radio members receive $3 off each regularly priced ticket. Please have your MPR membership card number and expiration date ready when you call.